This supplier frequently makes mistakes and is extremely lazy.
Even when buyers request contact via email, they don't comply.
Moreover, their English proficiency is poor, leading to communication issues.
When confronted, they become impatient, emotionally volatile, and make rude remarks.
The contact person Dora mentioned that they handle my orders casually due to the small volume.
Perhaps they're an old-school Chinese individual with inadequate education.
I'm not sure about other representatives, but beware of a female contact named Dora.
She lacks common business etiquette.